Service does not start or exits immediately
Symptom
The SUM service remains stopped or ends unexpectedly after you attempt to start it. The service does not stay active and might end without clear indication. Logs might show initialization issues.
Cause
The issue can occur when the configuration contains invalid settings or paths, or when a required service dependency is unavailable.
Action
- Verify that the service account has the required privileges.
- Review the service logs for error messages.
- Validate the configuration file syntax and file paths.
- Start the service again and review the logs.