Starting, stopping, and verifying the SUM service

Prerequisites

  • You have administrator privileges on Windows.
  • You have root or sudo privileges on Linux.

About this task

Use the Smart Update Manager (SUM) service control script to start, stop, restart, or verify the status of SUM and its dependent services. The script manages dependent services in the required sequence to ensure correct service operation.

Procedure

  1. Open a command prompt or terminal on the SUM host.
  2. Depending on the OS running on the SUM host, use the appropriate commands to manage the SUM service:
    For Windows:

    • Start SUM and dependent services: sum-service-control.bat start

    • Stop SUM and dependent services: sum-service-control.bat stop

    • Restart SUM and dependent services: sum-service-control.bat restart

    • Verify the status of SUM and dependent services: sum-service-control.bat status

    For Linux:

    • Start SUM and dependent services: sudo /opt/sum/bin/sum-service-control.sh start

    • Stop SUM and dependent services: sudo /opt/sum/bin/sum-service-control.sh stop

    • Restart SUM and dependent services: sudo /opt/sum/bin/sum-service-control.sh restart

    • Verify the status of SUM and dependent services: sudo /opt/sum/bin/sum-service-control.sh status

  3. Optional. Display command help:
    For Windows:

    • sum-service-control.bat --help

    For Linux:

    • sudo /opt/sum/bin/sum-service-control.sh --help

    NOTE
    SUM starts automatically after installation. However, it does not start automatically following an OS reboot. After the system restarts, use the SUM service control script to manually start SUM and its dependent services.

Results

The script performs the requested action and manages dependent services automatically. When starting services, the script starts dependent services before starting SUM. When stopping services, the script stops SUM before stopping the dependent services.